Privacy policy
All e-Chama processes are digitally enabled, do not send money directly to members' numbers. All payments are done through e-Chama's Paybill number - 4044265, our system will automatically channel bonuses and contributions to members.
Save A Life Missions - an organization whose main aim is to transform lives operates the www.echama.co.ke website, the echama Mobile App and USSD Code – the ‘Service’. This page informs you of our policies regarding the collection, use, and disclosure of your personal data when you use our services and the choices you have associated with that data.
Our PolicyThis Privacy Policy is implemented to describe how we collect, use, and share your information in connection with our websites and platforms (the “Site”) and any other online content, tools, or services that we control and that link to this Privacy Policy. This Site also provides information to our visitors (“you,” “your”) about our Service and our online content and tools whether such content, tools and services are accessed on the Site or through third-party websites, mobile sites and/or applications (together with the Site, the “Services”). This Privacy Policy describes how Save A Life Missions collects, uses and discloses information from visitors to the Services, including personally identifiable data (“Personal Data”).
Why This MattersSave A Life Missions wants to build an indispensable platform to aid people in making transparent financial contributions within their teams and earning from team members and to use members’ information to improve our Service. Through this platform members will also get knowledge on available financial services and providers in the market.
Please be sure to read this entire Privacy Policy before using or submitting information through the Services. By using or submitting information through the Services, you are indicating that you agree to the collection, transfer, manipulation, storage, disclosure and other uses of your personal data as described in this Privacy Policy and to be bound by the terms of this Privacy Policy. This Privacy Policy is incorporated into Save A Life Missions Terms of Service at http://echama.co.ke/p/terms.
DefinitionsService
Service means the echama.co.ke website, the echama Mobile App and USSD application operated by Save A Life Missions.
Personal DataWe collect Personal Data from you when you voluntarily provide such information, such as when you access, complete and/or use one of our online forms, tools or content items, contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services.
If you complete any of our online forms, you may be asked to provide Personal Data and that of next of kin in order to provide the Services as described: Demographic Data, Contact data such as your name, address (including residential area), email, date of birth, NHIF and NSSF numbers as well as any other relevant information as applicable.
Data ControllerData Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information are, or are to be, processed. For this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and UseWe collect several different types of information for various purposes to provide and improve our Service to you.
Registration/Account Information:If we have registration and/or a log-on experience, this will include the information we collect when you create an account such as name, email and/or other information to provide account related functionalities to our users. If you choose to register and/or provide information, you agree to provide and maintain true, accurate, current and complete information about yourself.
Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account. If you no longer what to use our Services, you can deactivate your account by contacting us at info@echama.co.ke, the address below or initiate it through the deactivate button.
Due to regulatory and information retention requirements, we do not delete your information when you deactivate your account. We will, disable your account and cease sending any communications.
Exclusions:This Privacy Policy does not apply to any Personal Data collected by Save A Life Missions other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Save A Life Missions through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Save A Life Missions shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Children’s Privacy Online:Save A Life Missions does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to Save A Life Missions through the Services, please contact us, and we will endeavor to delete that information from our databases.
Links To Other Websites:This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Save A Life Missions (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that Save A Life Missions endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Social MediaThrough the Site, you can choose to access certain social media websites and services that are owned and/or controlled by third parties (including, without limitation, Facebook, Twitter, Instagram, and others) (such websites and services, collectively, the “Social Media Services”). When you elect to access and use the Social Media Services, you will be sharing your information (which will include personal information if you elect to share such information) with those Social Media Services. As with other Third-Party Sites, the information that you share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by the policies and procedures we describe here. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including Save A Life Missions. However, please remember that the manner in which Social Media Services use, store and disclose your information is governed by the policies of the applicable Social Media Services provider.
SurveysIf you voluntarily submit certain information to our services, such as filing out a survey about your user experience, we may collect the information you have provided. We may collect this information to understand your opinions, improve our Services, better market our services and to collect relevant information about our business.
Other InformationInformation we may collect which is not specifically listed here is described in this Privacy Policy or is otherwise disclosed at time of collection.
For clarity, Save A Life Missions collects Personal Data from you to:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. Note that Save A Life Missions is not a lender, credit card issuer, bank or other similarly situated financial institution. Any loan or related product to which you may become a party is solely transacted between you and the applicable provider and is not a part of the Services.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. You represent that the Personal Data you provide is true, accurate, current and complete, and that you have the authorization to provide it to us. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Save A Life Missions and the authorized third parties referred to herein.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)Save A Life Missions will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Save A Life Missions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of DataYour information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Kenya and choose to provide information to us, please note that we transfer the data, including Personal Data, to Kenya and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Save A Life Missions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of DataBusiness Transaction
If Save A Life Missions is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law EnforcementUnder certain circumstances, Save A Life Missions may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal RequirementsSave A Life Missions may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Diamond Trust Bank Kenya Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Save A Life Missions takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Save A Life Missions via the Internet.
By using the Services or providing Personal Data to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or by sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at info@echama.co.ke.
International Users:The Service is hosted and intended solely for consumers in Kenya. All Personal Data is stored on servers in Kenya and is subject to Kenyan law. By choosing to use the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of Kenya and the adjudication of any disputes arising in connection with the Services will be in accordance with the Terms of Service at https://echama.co.ke/terms-of-service/.
If you are visiting the Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to Kenya and the processing of such information. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.
Other Terms and Conditions:Your access to and use of the Services is subject to the Terms of Service at http://echama.co.ke/p/terms
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
MarketingSave A Life Missions and financial service providers with whom we share your information may use your Personal Data to communicate with you by email, postal mail or by text message to provide you with:
- Information regarding your inquiry status, or information relevant to your account.
- Opportunities, surveys and promotions related to your submitted request available through the services or products of the financial service providers that we think may be of interest to you.
- Information or content – such as articles or white papers – that we believe would be of interest to you through email, text messages, or postal mail.
Each marketing-related communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. If Save A Life Missions intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
You may choose to unsubscribe from marketing emails or mail by emailing info@echama.co.ke or at the address below and asking to be removed from any correspondence. Although we will remove you from our marketing lists you may still receive transactional messages related to the Services.
>We may contract with third-party advertising companies and social media companies to display ads on their service. These companies may use cookies and similar technologies to track your activity, the information collected by these third parties in this manner is subject to that third party’s own privacy policies. We may also use aggregated information from these sources for creating similar audiences to better target advertisements on their networks to potential consumers who appear to have shared characteristics. You may opt out of “similar audiences” in Google, you can do so through https://adssettings.google.com/authenticated. You can also learn more about how to opt out of their collection in general by going to www.aboutads.info/choices, www.networkadvertising.or and/or www.youronlinechoices.com
Behavioral RemarketingSave A Life Missions uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google AdWordsGoogle AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
TwitterTwitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
FacebookFacebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads follow these instructions from Facebook:https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the U.S.A http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/>link, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Changes to Save A Life Missions’ Privacy Policy:
The Services and our business may change from time to time. As a result, at times it may be necessary for Save A Life Missions to make changes to this Privacy Policy. Save A Life Missions reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
New Uses of Personal Data: From time to time, we may desire to use Personal Data for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.
How We Respond to “Do Not Track” Signals:
Our Site currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.
Your Privacy Rights
Kenya Consumer Privacy Act (KCPA)
Data collected through the Site at this time is not within the full scope of KCPA. If in the future we collect data that is in scope of KCPA, we will notify you and update this Privacy Policy as appropriate.
Contacting Save a Life Missions:
Feedback and Support
If you provide us feedback or contact us for support, we may collect your name and e-mail address, as well as any other content that you send to us. We collect and use this data based upon our business need to receive and act upon your feedback or issues.
To keep your Personal Data accurate, current and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
Please also feel free to contact us if you have any questions about Echama or Save A Life Missions’ Privacy Policy or the information practices of the Services.
You may contact us as follows:
info@echama.co.ke